Privacy Policy

Last updated: 22 July 2026

This Privacy Policy explains how Scopus Submit collects, uses, stores and protects information submitted through this website, email, enquiry forms and support chat.

Information we collect

We may collect your name, email address, optional telephone number, requested service, deadline, research field, project description, chat messages and basic technical data required to operate and secure the website.

How information is used

We use submitted information to respond to enquiries, assess service requirements, provide agreed publication-support services, send confirmations, manage customer support, prevent misuse and maintain necessary business records.

Manuscripts and confidential files

Please do not place passwords, payment-card details or highly sensitive unpublished material in the public chat. Manuscripts and related files should be shared only through a method agreed with the project team.

Service providers

Hosting, email and optional AI service providers may process limited information on our behalf. They receive only the information reasonably required to provide their technical services.

Retention and security

Records are retained only for as long as reasonably necessary for support, administration, security and legal obligations. Reasonable technical and organisational safeguards are used, but no internet transmission can be guaranteed to be completely secure.

Your choices

You may request access, correction or deletion of your personal information where applicable. You may also ask us to stop non-essential communications.

Contact

For privacy questions, email info@scopussubmit.com.